Delivery areas
Sakura Store offers delivery throughout Europe, including Switzerland and the United Kingdom.
Delivery times
Delivery times vary depending on your country of residence. Typically, delivery takes between 5 and 8 business days.
Order tracking
After your order has been shipped, you will receive a tracking number allowing you to follow the progress of your package.
Accepted payment methods
We accept credit cards (Visa, Mastercard, American Express), as well as PayPal and other secure methods displayed during checkout.
Authenticity and quality of products
All our products are carefully selected from renowned Korean brands. We guarantee their authenticity and quality for radiant, healthy skin.
Modification or cancellation of order
If your order has not yet been shipped, we can modify or cancel it. To do so, please contact us as soon as possible via our contact form or by email.
Customer service
Our customer service is available by email, via the website contact form and on our social networks. We respond within 24 to 48 hours to assist you as best we can.
Personalized advice
Need personalized advice? We are here to help you choose the most suitable care for your skin. Contact us and we will be happy to guide you.